Our Certified OEM (Original Equipment Manufacturer) Auto Body Shop is Well Equipped With All the Necessary Modern Equipment
That allows Patterson Auto Body to provide quality collision repairs on today's complex vehicles
Why Choose Patterson Auto Body?
You have the RIGHT under New York Law to have your vehicle repaired at the shop of YOUR choice. Don't let any Insurance Company steer any repair to a shop that cuts costs for the Insurer by using inferior parts or cutting corners thereby compromising the integrity of the repair process. Patterson Auto Body will repair your vehicle back to 100% pre-collision condition. YOU are OUR CUSTOMER not the INSURANCE COMPANY'S
Collision Repair Process
Patterson Auto Body strives to make the repair of your collision experience as easy as we can. Listed here are the required steps that make the collision repair process possible. Please understand when using an insurance company to pay for your repair, any necessary additional parts or labor must be inspected and pre-approved by them before continuing with your repair. We are in daily contact with your insurance company about these situations; however, this inspection process could cause delays from a few hours to several days, potentially extending the time of repair by this amount of time.
For your convenience this form can be received by fax, online, e-mail attachment, or in person at our office. This allows Patterson Auto Body to begin the collision repair process by authorizing us to tow your vehicle to our shop, estimate the damage, and the perform a partial disassembly to uncover any hidden damage.
At this time an Authorization to Repair form needs to be signed. The estimate price will be an ESTIMATED total price that does not take into consideration any additional hidden damage or missed parts and labor uncovered during the disassembly process. This amount could differ from the amount of our current written estimate. To authorize your insurance company to send any additional payment directly to Patterson Auto Body, a Direction of Payment form must be signed. These forms allow us to legally represent the vehicle owner, and using our experience to negotiate with your insurance company to receive a more complete settlement to repair your vehicle.
This one step avoids many miscommunications that are typical with collision repair. We also inspect the complete exterior of your vehicle pointing out any other non-requests. However, if not possible, we do want you to utilize our after hours system with our full serve gas station attendant from 5AM to 9PM Mon to Fri and 7AM to 9PM Sat & Sun or our night drop box located on the south side of our front building.
You or your insurance company will be immediately notified to review any additional costs.
Additional parts orders will be expedited in an attempt to meet the delivery date. If extensive additional damage is discovered or part issues that will extend repair time, you will be notified of an updated delivery date at this time.
Your vehicle is then vacuumed and washed, and a final inspection is performed by one of our supervisors.
b) Money Order
c) Insurance Check (properly endorsed)
d) Personal Check
e) Credit Card (up to $1000.00)
f) Certified Check
g) Bank Check.
Final paperwork for additional costs to be paid by your insurance company must be received prior to delivery and a signed Direction of Pay form must be on file.
Check the Status of Your Vehicle Repair
We are a ProFirst Certified Body Shop
All ProFirst Certified shops are validated for their skill and expertise, commitment to a complete, proper and safe repair, to ongoing industry education, and to customer satisfaction. Each shop is validated annually by an independent third party to help ensure a high standard of repair quality.
Hertz Car Rentals
Call and speak directly to Michelle Sblano for your rental car needs
Phone: (845) 878-3456
Hours of operation: Mon-Fri 9:00am-4:30pm
Accident Rental Rates: When your car is in the shop for repairs we offer Insurance/Body Shop and Dealership/Service Center replacement rental rates available at our location.
Hertz Rental Car Information
BASF Glasurit paint mixing system that provides computerized paint color formulas for all domestic and imported vehicles. When needed on difficult or unknown colors, this system incorporates a computerized “eye” that when held on your vehicle's finish reproduces a paint color formula that is a guaranteed match to your vehicles color.